Job Description

Position: Salesforce Architect (B2B Commerce Cloud)

Location: Remote Work

Job Type: Contract Role

Job Description:

Role Overview

We are looking for a Salesforce Architect with deep expertise in B2B Commerce Cloud to design, govern, and deliver scalable digital commerce solutions for an enterprise telecom client.

Key Responsibilities

Lead end-to-end architecture for Salesforce B2B Commerce, aligning with telecom B2B commercial models (bundles, subscriptions, renewals, device + plan ordering).

Design scalable integration across:

• B2B Commerce
• Sales & Service Cloud
• Revenue Cloud (CPQ + Billing)
• OMS / Provisioning / ERP
• Define technical designs, data models, solution blueprints, and integration patterns (API-led, MuleSoft preferred).
• Govern platform configuration, development standards, CI/CD, environments, and performance tuning.
• Collaborate with business stakeholders, product owners, and development teams; perform design reviews and provide technical guidance.
• Ensure compliance with security, data integrity, telecom regulatory and performance requirements.

Required Skills & Experience:

• 10+ years Salesforce experience, including 5+ years in B2B Commerce Cloud (CloudCraze or Lightning Commerce).
• Proven experience with Salesforce CPQ, Billing, and Order Management.
• Strong hands-on knowledge of Apex, LWC, APIs, SFDX, DevOps (Copado/Gearset).
• Integration experience with telecom systems (OSS/BSS, provisioning, billing).
• Strong understanding of subscription models, bundled pricing, contract renewals, and enterprise ordering scenarios.

Preferred Certifications:

• Salesforce B2B Commerce Consultant / Architect
• Salesforce Application/System Architect
• CPQ / Billing / Revenue Cloud Consultant
• MuleSoft Architect (preferred)

Soft Skills:

• Excellent communication and stakeholder engagement.
• Ability to lead architecture decisions, coach teams, and work in Agile delivery.

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