JOB SUMMARY
Provides personalized, exceptional guest service ensuring that every guest who chooses Culver’s® leaves happy.
ESSENTIAL FUNCTIONS
Consistently provides excellent guest service and hospitality.
Demonstrates proper personal hygiene and food safety practices consistently.
Maintains a neat, well-groomed uniformed appearance.
Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
Assists guests with product knowledge and promotional information upon request accurately.
Follows company safety standards at all times and looks out for the safety of other team members and guests.
Demonstrates proper food safety practices by accurately completing the Quality Control/Safe Food Checklist.
Handles guest comments promptly and courteously.
Performs primary position responsibilities timely and accurately.
Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
Performs back-up support accurately and timely after secondary responsibilities are accomplished.
Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
Answers the telephone courteously and professionally, within three rings.
Prepares quality products while maintaining: portion control and presentation within service goal times.
Attends all team member meetings.
QUALIFICATIONS
Flexible schedule
Reading and writing skills required
Communicates with guests, team and management
Maintains a sense of urgency
Demonstrates trained food safety knowledge
In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.
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