Front Desk Medical Receptionist Job at Revel Staffing, Buffalo, NY

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  • Revel Staffing
  • Buffalo, NY

Job Description

A confidential, high-volume medical practice in the Buffalo area is seeking a reliable and professional Front Desk Medical Receptionist . This role supports patient check-in, check-out, scheduling, and administrative workflow in a fast-paced clinical environment. The ideal candidate is detail-oriented, organized, and able to maintain a positive attitude while managing multiple responsibilities.

Position Summary

The Front Desk Medical Receptionist serves as the first point of contact for patients and plays an essential role in delivering a smooth and efficient patient experience. Responsibilities include greeting patients, verifying information, scheduling appointments, collecting payments, and supporting clinical and administrative staff.

Key Responsibilities

  • Greet and check in patients with professionalism and courtesy

  • Update patient demographics, insurance information, and pharmacy details in the EMR

  • Collect co-pays and process payments accurately

  • Answer incoming calls, route messages, and address patient questions

  • Scan, upload, file, and organize patient charts and documents

  • Review and route documents within the EMR system

  • Assist with check-in, check-out, and kiosk support as needed

  • Schedule patient appointments as directed

Qualifications

  • High School diploma or equivalent

  • MediClear or equivalent HIPAA certification (required)

  • EMR experience (preferred but not mandatory)

  • Strong multitasking and prioritization skills

  • Excellent verbal and written communication abilities

  • Proficient keyboarding and computer navigation skills

  • Ability to maintain a positive, professional attitude in a busy environment

Benefits

  • Paid time off

  • 401(k) retirement plan

  • Consistent schedule

  • Supportive work environment

Job Tags

Full time,

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