Job Description

The Case Manager (CM), reporting to the Case Management Supervisor will work directly with clients and their family/support system of various diverse socio-economic backgrounds to establish rapport while facilitating wellness around complex physical and/or mental health conditions to improve quality of life. The CM works as a member of the CiA team providing health and social services to frail elders and adults with disabilities to meet CiA’s mission to create opportunities where people can learn, grow and age independently with dignity and community.

Essential Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Work with older adults in Contra Costa County to help improve their quality of life by developing care plans, facilitating access to resources, advocating for client rights, and promoting self-sufficiency and empowerment.
• Build rapport with clients and families with diverse socio-economic backgrounds.
• Conduct prescreening, home visits, assessments, phone calls and outreach linkages for clients; meeting program guidelines.
• Build relationships with possible linkage/referral sources around healthcare, social services, mental health, housing, employment, and education.
• Coordinate all necessary referrals/linkages on behalf of client needs.
• Comply with all paperwork requirements, including maintaining accurate, current and concise records, such as - referral/intake screens, logs, progress notes, follow-up monitoring, demographic and other statistics, and meeting all program deadlines.
• Submit required reports to Supervisor in a timely manner, meeting all program deadlines.
• Any other duties required by the Supervisor.

Minimum Qualifications:

• High school diploma or equivalent, or associates degree in related field such as social work or psychology.
• Bachelor’s level degree preferred, or equivalent experience in case management with older and/or disabled adults; nonprofit experience preferred.
• Working knowledge of MS office, Google suite, and basic internet usage.
• Experience working with the Older Adult population preferred.
• Bi-lingual English/Spanish or English/Tagalog desired.

Benefits:

Staff working Full-Time (30+ hours per week) are eligible for the following:

• Medical, dental, and vision insurance. Dental and vision insurance free if medical is waived. Medical cost of only $150 per month for employees.
• 20% off tuition at our on-site Montessori preschool, Choice in Learning, if space available.
• Voluntary Illness and Accident Protection (Aflac).
• EAP & 403b Retirement Plan.
• Floating holiday.
• Birthday holiday.
• Generous Paid Time Off (PTO) policy. Staff working 40 hours per week can earn 17 days of PTO per year.
• PTO on most national holidays.

Additional Benefits for Full-Time Employees:

• Life Insurance and Accidental Death & Dismemberment Insurance.
• Long Term Disability.

Please Note:
Being fully vaccinated means that an individual is at least two weeks past their final dose of an authorized COVID-19 vaccine regimen. Final candidates must be fully vaccinated as of their first day of employment.

Application: Email resume and cover letter to: employment@choiceinaging.org Subject Line: *Title of Open Position* Note: The recruitment timeline for this position may vary and depend on many factors, and we appreciate your patience during this process. Due to the high volume of applicants, we will only be contacting those candidates whose qualifications most closely match our requirements for the position. No phone calls please. Visit to learn more about Choice in Aging. Choice in Aging is an Equal Opportunity Employer.

Choice in Aging (CiA) has been providing services to the community’s frailest people since 1949, when it was created by volunteers to serve children severely disabled by Polio. Over the years, the organization has provided a wide variety of programs, with the goal of promoting dignity and independence of people with disabilities and special needs. Our mission is to create opportunities where people can learn, grow, and age independently with dignity in community. Program History Adult Day Health Care (ADHC) is a program that was created in California in 1978 in response to a need to have an alternate solution to institutionalization. The program mirrors the skilled nursing staffing model, but is based in the community and typically operates during the day on weekdays. It is akin to a senior center for those who can no longer attend a senior center independently. It is especially beneficial for those who need additional support to do things like ambulate, eat, toilet, participate in activities and more. Staff provides therapeutic activities disguised as fun throughout the day, making socializing and exercising meaningful and pleasurable. This makes folks want to come back each day!

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