Call Center Manager | New Bay Remodeling
Location: Clearwater, FL
Full-Time
About Us:
At New Bay Remodeling , we’re transforming the bath remodeling industry with fresh, stylish, and low-maintenance solutions for homeowners, commercial clients, and accessibility customers. Built on a foundation of craftsmanship and quality, our reputation is backed by decades of delivering exceptional acrylic bath and shower systems — and we’re growing fast.
The Opportunity:
We’re seeking an experienced Call Center Manager to lead and elevate our Call Center team in Clearwater, FL. If you’re a proactive leader with a passion for customer experience and team success, we want to hear from you.
What You’ll Do:
Lead, train, and manage a high-performing team of Call Center Representatives
Oversee daily operations and appointment scheduling for our sales team
Confirm customer appointments and ensure scheduling accuracy
Manage inbound and outbound call flows
Maintain top-tier customer service standards
Monitor and meet performance goals, quotas, and KPIs
Work closely with sales and operations to optimize results
What You Bring:
Prior experience managing a call center or customer service team
Strong communication, coaching, and conflict resolution skills
Comfortable with evening and weekend availability
Tech-savvy with solid computer and CRM skills
Goal-driven mindset with a commitment to excellence
Why Join Us:
Competitive salary with performance-based bonuses
Supportive team culture in a growing company
Opportunities for advancement and professional development
Take the next step in your career and be part of a company that’s redefining the industry.
Apply today and lead a team that makes a difference, one call at a time.
...GetMed Staffing, Inc. is seeking a travel nurse RN ED - Emergency Department for a travel nursing job in Havre, Montana. Job Description... ...Type: Travel GetMed Staffing is searching for a strong ER RN to assist our traveler-friendly client. A minimum of 1-2 years...
...Clarios is the force behind the worlds most recognizable car battery brands, powering vehicles from leading automakers like Ford, General Motors, Toyota, Honda, and Nissan. With 18,000 employees worldwide, we develop, manufacture, and distribute energy storage solutions...
...repairing, and maintaining facility systems (HVAC, electrical, plumbing, boilers mechanical). This position is onsite Monday-... ...position is 6am-2:30pm CST. Responsibilities: Support maintenance and repair of facilities and equipment. Plumbing repair and...
DescriptionCome grow with us. Yeo & Yeo Medical Billing & Consulting was established in... ...as well as CPT, HCPCS and ICD-10 coding. Yeo & Yeo Medical Billing & Consulting... ...Consulting maintains a highly trained staff with experience in all areas of physician billing....
...caregiver appreciation bonuses to little surprises throughout the year we know the power of thank you.Job SummaryThis job is a weekend position with shifts usually being Friday, Saturday, and Sunday.As a Caregiver at Mom's Home Care, you will play a vital role in...